SHARE TWEET By: Teresa Osborne, Secretary of Aging Pennsylvania to Highlight Importance of Preventing Elder Abuse Seniors, The Blog The Department of Aging is proud to announce that Pennsylvania will be hosting another national event: the 27th Annual National Adult Protective Services Association (NAPSA) Conference.The department is honored to serve as the primary sponsor for the NAPSA conference, which will be held August 29-31, 2016, at the Loews Hotel in Philadelphia, PA. The conference features the country’s leading adult protective services professionals and provides opportunity for them to share their knowledge and expertise with others.Recently, as part of the June 15th recognition of World Elder Abuse Awareness Day, we paused with communities around the globe to raise awareness about elder abuse, and we recognized the work of 46 adult protective services investigators who received the 2016 Protective Services Leadership award. The Department of Aging was pleased to applaud the work of those who respond to elder abuse every day in their local communities, and encourages all Pennsylvanians to become involved in the prevention of elder abuse to ensure the safety and well-being of older adults.The conference theme is “Protect, Prevent, and Empower”. Skill building and networking opportunities are embedded within the conference, which is designed for adult protective services professionals, attorneys, educators, bankers, case workers, law, enforcement officers, and advocates. CEU and CLE credits are available.Register for the conference here.If you have any questions, contact Dan Smedley, Conference Chair, at 717-425-5719 or firstname.lastname@example.org. Like Governor Tom Wolf on Facebook: Facebook.com/GovernorWolf August 09, 2016 SHARE Email Facebook Twitter
AD Quality Auto 360p 720p 1080p Top articles1/5READ MORE11 theater productions to see in Southern California this week, Dec. 27-Jan. 2The service includes e-mails, SMS, voice messaging service, Internet and teleconferencing. “Only two to three years ago, this same setup would have cost between $5 million and $10 million to install the hardware and build the infrastructure to handle the call load,” said Augenstine. “The technology existed 15 years ago to provide this service, but the costs back then were prohibitive for most start-up people.” “This is a big trend,” said Nick Begley, vice president of marketing for All Covered, a technical services company in Redwood City aimed at small businesses. “By using the Internet … just like we send e-mails, it’s now possible to use the same connection to send phone conversations. “Before, we had one network for the phones and one network for the computer. Now they can be packaged together and sent across a computer network,” Begley added. MONTEBELLO – When Montebello resident Johnny Verdugo started a call center in his home recently, he never imagined he’d be taking it nationwide only a month later. So far Verdugo has made back $50,000 of his $100,000 investment loan. He said his call center, Political Tel Systems, is capable of putting out 3 million calls a month, and he expects that number to rise to 5 million. The 38-year-old former City Council candidate is among a growing number of people who are using increasingly affordable computer technology to create home-based, telephone-related businesses. Propelling the businesses is the spread of wireless communications, the Internet and VOIP – or Voiceover Internet Protocol, which are telephone phone calls made over the Internet, said Jonathan Augenstine, a South Pasadena resident who, with his partner Brian McConnell of San Francisco, created Radio Handi. Their company offers a sophisticated free service that allows members of small groups to speak together live via telephone from over 50 different locations in the world for the cost of a local phone call. Where it was once costly and cumbersome to work through telephone companies, for the cost of a basic computer setup, the average person can integrate different communication technologies in complex ways while bypassing expensive telephone company rates. “Basically, it boils down to people now having the ability to launch services with smaller capital outlays than previously,” said Augenstine. Verdugo came up with the idea for his call center after donating his home as a campaign office for state Assemblyman Rudy Bermudez, who ran for the state 30th Senate District in the June 6 primary. Campaign officials installed a large bank of telephone wires in Verdugo’s house. That prompted him to get the idea of doing his own political calls. He soon expanded his idea into providing a service to political candidates in general. “When I ran for office I had to figure out a way to get my message across consistently, because I didn’t have a lot of funds,” said Verdugo, whose first client was Bermudez. “After my race, I saw that I’d lost by only a small margin. So I researched autodial systems (automated telephone messages) as a way to get my name out there.” Over the telephone, Verdugo bought a program and hired its developer to walk him through the installation process. After that, he hired a firm in Texas to provide technical support. The services were the bulk of Verdugo’s up-front expenses, since his whole business runs off of eight computers, he said. For McConnell and Augenstine, to save on costs they rent Internet service from several “co-location centers” around the country for “a couple of hundred dollars a month.” The “co-lo’s” allow customers to avoid building their own data centers while taking care of hardware replacement and maintenance, said McConnell. Technology that makes use of VOIP technology can reduce overall telephone costs significantly, said Augenstine. “These are examples of where technology can make it cheaper for a company to start, to get systems up and running faster and not have to deal with phone company,” he said. email@example.com (562) 698-0955, Ext. 3029160Want local news?Sign up for the Localist and stay informed Something went wrong. Please try again.subscribeCongratulations! You’re all set!